Subscriber details can be downloaded as a CSV (Comma Separated Values) file or a tab-delimited text file. If you have...

You can see who has unsubscribed from your Campaign by navigating to your suppression list. To access the suppression list, you must...

You can add any new contacts to your email lists before your campaign is sent. Anyone you add after that...

Any subscribers who unsubscribe from your campaigns will automatically be removed from your active list(s), and future campaigns will not...

Email marketing databases naturally decline by up to 23% every year – this can be from contacts moving to new...

You can bulk import subscribers from a file or you can manually enter individual subscriber details. Importing a list from...

Yes, for most programs there is a minimum list size of at least 50 email subscribers to join the program....

When you first start building your marketing strategy, it can be tempting to purchase ready-made lists to kick off your...

Yes, when you import your contacts to Campaign Monitor, you are certifying under your service agreement with Extu that you...

Our service agreement maintains that you legally own your subscriber list and are responsible for its management and compliance. We...

Campaign Monitor is our third-party Email Service provider and its main function is to send your campaigns. Campaign Monitor is...

If the same contact is added to two separate lists, they will receive both campaigns. This is not ideal if...

Enter the email addresses into the text box, one subscriber per line. Use commas to separate any extra subscriber details,...

When uploading your list, you may encounter some errors with email addresses that did not import. You can review these...

To prepare your file: Create a new spreadsheet. Make two columns for Full name and Email address. Place the subscriber’s...