Account Management

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Account Management

Can we have more than one admin for the program?

You can add multiple contacts to help manage your participation in the Extu Through Channel Marketing program but there can...

Can we opt-out anytime?

Yes, if you no longer wish to continue participating in the Extu Through Channel Marketing program you can opt out...

I sell different vendor products, can I also be part of that program?

Depending on program availability and discretion on the vendor, you may be eligible to participate in more than one program....

I forgot my password in Campaign Monitor

When you log into Campaign Monitor and it seems you might have forgotten your password, you can easily reset it...

I don’t have sales to share, will I be removed from the program?

Sharing closed sales is a requirement of your participation in the Extu Through Channel Marketing program. The vendor(s) sponsoring your...

I haven’t received my invitation to login to Campaign Monitor

If you haven’t seen your Campaign Monitor invite, we recommend you check your spam folder as sometimes it may get...

Am I eligible for Account Profiling and Intent Signals?

Account Profiling and Intent Signal services are currently only available to partners on premium programs. Partners eligible for this service...

Can we opt for a different sponsored program instead?

We understand that you work with multiple vendors and providers to provide solutions for your customers and may be interested...

Why do we need to verify our DKIM/SPF?

Email authentication helps prove your emails are not forgeries, prevents delivery issues, and protects your sender’s reputation. It makes it...

What should I do after I upload my list?

To ensure maximum success on the program we recommend completing the following steps to have the most up to date...

What emails do I need to whitelist?

We use emails as the primary way to send you timely information on when to take action such as when...