We use emails as the primary way to send you timely information on when to take action such as when to review your campaign and when you to follow up a new lead generated from your campaign.
That’s why it’s important that you mark our email addresses as safe so that you can continue to receive important service-related information.
Service emails
These emails below come from our internal systems and contain important time-sensitive information about your campaign and program. You should add these emails to your contact list to ensure they reach your inbox.
- campaigns@c.extu.com – Campaign drafts & custom content requests
- sales@p.extu.com – Sales reporting reminders
- hello@p.extu.com – General program updates
- leads@f.extu.com – Lead notifications
- notifications@f.extu.com – Form notifications
Third-party domains
Emails from our third-party mailing platform Campaign Monitor also need to be whitelisted to ensure you receive important updates like account invitations and confirmation emails.
Our current sending domains to whitelist are:
- cmail.com, cmail1.com through cmail20.com
- createsend.com, createsend1.com through createsend20.com
See all of Campaign Monitor’s IP addresses here: https://help.campaignmonitor.com/whitelist-campaign-monitors-addresses
Support Inboxes
If you have any campaign questions or changes please email our campaign support team at support@extu.com.
Check out our guide to whitelisting Extu emails for step-by-step instructions on how to whitelist these emails.
Last updated January 2024