{"id":18692,"date":"2022-02-08T16:42:35","date_gmt":"2022-02-08T16:42:35","guid":{"rendered":"http:\/\/partners.oneaffiniti.com\/?post_type=ht_kb&#038;p=18692"},"modified":"2022-02-09T03:50:07","modified_gmt":"2022-02-09T03:50:07","slug":"why-didnt-all-my-contacts-import-to-campaign-monitor","status":"publish","type":"ht_kb","link":"https:\/\/partners.extu.com\/fr\/knowledge-base\/why-didnt-all-my-contacts-import-to-campaign-monitor\/","title":{"rendered":"Why didn&rsquo;t all my contacts import to Campaign Monitor?"},"content":{"rendered":"<p>When uploading your list, you may encounter some errors with email addresses that did not import. You can review these emails and their reasons for not importing via the Import Summary Report.<\/p>\n<p>Some of the most common reasons for import problems include:<\/p>\n<ul>\n<li><strong>Invalid emails<\/strong>\u00a0\u2013 Refers to\u00a0<a href=\"https:\/\/help.campaignmonitor.com\/import-subscribers-from-a-file#invalid\" target=\"_blank\" rel=\"noopener\">incorrectly formatted email addresses<\/a>.<\/li>\n<li><strong>Duplicates<\/strong>\u00a0\u2013 Means the file you imported contains the same email address more than once.<\/li>\n<li><strong>Updated<\/strong>\u00a0\u2013 Refers to email addresses that already existed in your list, but the file you just imported contains some updated information.<\/li>\n<li><strong>Unchanged<\/strong>\u00a0\u2013 Refers to addresses already in your list, and all the uploaded information was identical.<\/li>\n<li><strong>Custom field problems<\/strong>\u00a0\u2013 The custom field data in your file doesn&rsquo;t match the custom fields created for this list. In this case we import the subscribers but skip field data which doesn&rsquo;t match. You can choose to\u00a0<strong>Download file<\/strong>\u00a0to amend the data, and then re-import.<\/li>\n<li><strong>Suppressed<\/strong>\u00a0\u2013 Means these addresses are on your\u00a0<a href=\"https:\/\/help.campaignmonitor.com\/suppression-list\" target=\"_blank\" rel=\"noopener\">suppression list<\/a>\u00a0so we didn&rsquo;t import them.<\/li>\n<\/ul>\n<blockquote><p>Note: You can access the Import summary report by clicking the link on the notification after importing a file. Once this is dismissed, you can no longer access this report.<\/p><\/blockquote>\n<p>To see the full list of import problems you may encounter, please visit this Campaign Monitor <a href=\"https:\/\/help.campaignmonitor.com\/import-subscribers-from-a-file#import-report\" target=\"_blank\" rel=\"noopener noreferrer\"><u><strong>link<\/strong><\/u><\/a>.<\/p>\n<p>The minimum number of contacts to qualify for the program should be at least fifty (50) but we highly recommend that you upload 200+ contacts for best results.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When uploading your list, you may encounter some errors with email addresses that did not import. You can review these emails and their reasons for not importing via the Import Summary Report. Some of the most common reasons for import problems include: Invalid emails\u00a0\u2013 Refers to\u00a0incorrectly formatted email addresses. Duplicates\u00a0\u2013 Means the file you imported contains the same email address<\/p>\n<div class=\"h10\"><\/div>\n<p><a class=\"more-link1\" href=\"https:\/\/partners.extu.com\/fr\/knowledge-base\/why-didnt-all-my-contacts-import-to-campaign-monitor\/\">Read more<\/a><\/p>\n","protected":false},"author":45,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"ht-kb-category":[121],"ht-kb-tag":[122,125,142,285,286,287,288],"class_list":["post-18692","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-list-management","ht_kb_tag-list","ht_kb_tag-upload","ht_kb_tag-contacts","ht_kb_tag-import","ht_kb_tag-file","ht_kb_tag-xls","ht_kb_tag-csv"],"acf":[],"_links":{"self":[{"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/ht-kb\/18692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/comments?post=18692"}],"version-history":[{"count":0,"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/ht-kb\/18692\/revisions"}],"wp:attachment":[{"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/media?parent=18692"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=18692"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/partners.extu.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=18692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}